• BLR

Are You Making the Most of Your Executive Assistant?

A true EA is capable for a whole plethora of things some executives may not even be aware of! We specialise in support and have the experience to back it up. Are you or the authors in your business making the most of your EA’s?

The Power of an Executive Assistant

Many successful Executives intimitey understand the powerful role their EA plays in their business. Apart from having exemplorary administration skills, they also act as gatekeepers, negotiators and allies, all while taking care of intricacies so you can focus on the more important aspects of your job. But they have the potential to be much more, especially if you view them as a business partner, not just as assistant.


'Standard' EA Tasks

  • Calendar management

  • Travel arrangements

  • Expense reporting

  • Invoice Processing and requisitioning

  • Frontline communication (phones, email, etc)

  • Organise office catering and special internal and external events

  • Meeting management (sending out agendas, set up, taking minutes, and tracking actions and outcomes)

  • Secretarial support

  • Print and copy jobs

  • Digital and hard copy filing

  • Office-wide communications

  • Front desk/switchboard backup and/or coverage

  • Sort and deliver mail

There are a number of other innovative ways your EA can help your business...


UTILISE THEIR STRATEGIC POSITION

They come into contact with a wide variety of staff on a daily basis and as such, are privy to all sorts of perspectives, opinions and concerns. Take advantage of this knowledge by involving them in strategy discussions.


If you can’t make it to an important meeting, your upskilled EA can fill in. Meet with them prior to ensure they have all they need to succeed i.e. an overview of the meeting, actions items they need to present, questions to ask etc.


Need some ‘eyes on the ground’ while you’re presenting to see who’s buying in (or checking out)? Ask your EA to keep a watch on participants’ non-verbal behaviour and report back.


LET THEM FILL-IN AS THE FACE OF THE COMPANY


DRAW ON THEIR WIDE SKILL BASE

Here are some things to consider asking your EA to do for you:

  • Report preparation

  • Meeting preparation - researching participants to glean intel that may be important in swaying opinion, to creating the presentations themselves.

  • Managing departmental budget(s)

  • Small project work - developing a program, negotiating contracts, Researching and comparing company benefit packages

ASK THEM TO GIVE YOUR COMPANY A HEALTH CHECK

They can then develop initiatives accordingly. It may be:

  • Organising more social events

  • Instituting a formal employee recognition program

  • Developing personalised training and education program

  • Introducing workplace perks such as mobile massages and other lunchtime in-office events

APPOINT THEM THE GUARDIAN OF POLICIES AND PROCEDURES


INCORPORATE ONBOARDING INTO THEIR ROLE


GIVE THEM THE TITLE OF 'HEAD' OF FACILITIES

The scope of this role could include:

  • Oversee health and safety regulations

  • An office ergonomics audit, organising required equipment you might lack, for example, sit-stand desks or better desk lighting

  • Manage maintenance requestsHandle office cleaning contracts

  • Ensure heating, ventilation and air conditioning are adequate in all areas of the office and organise regular maintenance

  • Review parking arrangementsInvestigate how ‘green’ your building is and make changes as necessary (the cost savings could be immense).

ASK THEM IF THEY WOULD LIKE TO EXPAND THEIR IT SKILLS

EA’s are highly proficient when it comes to office support software such as the Microsoft Office suite. But these days, they are also required to be masters of the digital domain, using a wide variety of apps and complex intranet systems.


TRAIN THEM UP TO BE YOUR FIRST RESPONDER


#shinesbright #diamonds #blr#boutiquelegalrecruitment#continuingtodeliverintegrity#brisbane #commitment#achievinggoals #executiveassistant#support #reputationbuiltonintegrity#lovewhatyoudo#thebestinthebusiness

Source: Martin Dineen, Managing Director at MJD Executive & MJD HR, on LinkedIn

In keeping with BLR’s commitment to respect, we acknowledge the Turrbal and Yuggera people as the traditional owners and custodians that the land we are located on, and of the Brisbane region, and recognise that this land has always been under their custodianship. We pay our respect to Elders past and present and to emerging community leaders.

© 2018 Boutique Legal Recruitment. Proudly created with Wix.com